
How She Gave Independent Hotels a Voice and a Community: Thoughts on the Future of Boutique Travel with Fran Kiradjian
Meet Frances Kiradjian, founder and CEO of the Boutique Luxury Lodging Association (BLLA) and a leading voice and force in the independent boutique hotel space.
Fran’s journey began in the corporate travel world, managing massive accounts like Disney and Toyota. But it was her bold decision to champion the boutique hotel sector—long before it was trendy—that cemented her legacy. Since founding BLLA in 2009, Fran has built a thriving community for independent hoteliers and other hospitality entrepreneurs.
In this episode, we uncover:
- How Fran’s career has been built on bold ideas: From her groundbreaking work in travel technology to the inception of BLLA.
- The rise of boutique hotels: Why travelers crave unique, high-touch experiences and how boutique properties deliver where big chains fall short.
- Her passion for innovation. We discuss Fran’s favorite stories from interviewing industry legends, including Sir Richard Branson, and how these encounters shaped her vision for the future of hospitality.
- Hot takes on the next decade of boutique travel experiences: From Gen Z hoteliers to truly immersive guest experiences, Fran breaks down the trends shaping the industry’s future.
Alright friends, without further ado, get ready to meet Fran.
Welcome to the
Behind the Stays Podcast
The stories behind your favorite stays — and the hospitality entrepreneurs who’ve made them memorable.

Episode 341
How an Engineer-Turned-Michelin-Chef Built Epicurate, the Experience Platform for Luxury Stays

Episode 340
This Week in Hospitality: The World Cup Bust, Spirit's Collapse, Priceline is Back, and Aman's Move in the Texas Hill Country

Episode 339
This Week in Hospitality: Uber Becomes a Hotel Platform, TikTok Outperforms OTAs, and Hotels Still Don’t Own the Customer

Episode 338
He DJ'd for Jay-Z and Kanye — Now He's Rewiring Sound for Aman, Hyatt, and Jose Andrés
Recent Episodes
View All Episodes
Episode 341ListenHow an Engineer-Turned-Michelin-Chef Built Epicurate, the Experience Platform for Luxury Stays
Episode 340ListenThis Week in Hospitality: The World Cup Bust, Spirit's Collapse, Priceline is Back, and Aman's Move in the Texas Hill Country
Episode 339ListenThis Week in Hospitality: Uber Becomes a Hotel Platform, TikTok Outperforms OTAs, and Hotels Still Don’t Own the Customer
Episode 338ListenHe DJ'd for Jay-Z and Kanye — Now He's Rewiring Sound for Aman, Hyatt, and Jose Andrés