
Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Where the Caribbean meets the jungle along Playa del Carmen's white sand shore
Reserve this StayBoutique Hotel in Playa del Carmen, Quintana Roo
/Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Paradisus Playa del Carmen - Riviera Maya - All Inclusive
22 Total Rooms
21 Room Types
4.4 (191 Reviews)
A limestone path opens through dense tropical gardens, and the air shifts. Salt and green canopy, the sound of water everywhere. Paradisus Playa del Carmen sits directly on the Caribbean coastline, a sprawling all-inclusive resort where contemporary Mexican architecture meets the lush, untamed character of the Riviera Maya. The scale is generous but never impersonal. Low-slung buildings in warm earth tones are threaded through mature palms and mangroves, creating a sense of arrival that feels more like entering a private coastal compound than checking into a resort. The property stretches from the beach inland through layered pools, garden courtyards, and open-air corridors designed to keep the jungle close at every turn.
The resort's dining program spans a wide constellation of restaurants and bars, each with a distinct identity. Naos offers Mediterranean-inspired cuisine in an elegant setting, while Mole brings the bold, layered flavors of regional Mexican cooking to the table. For something lighter, Bana draws on Asian culinary traditions, and Gabi Beach provides a barefoot counterpoint right on the sand, where grilled seafood and cocktails meet the Caribbean breeze. Additional venues round out the experience with international buffets, poolside bites, and late-night options, ensuring that meals across a week-long stay rarely repeat. The bars follow a similar philosophy of variety, from swim-up lounges to sophisticated evening spots where mezcal and tequila programs reflect the property's Mexican roots.
Accommodations range from well-appointed suites to the elevated Royal Service experience, a resort-within-a-resort concept that offers dedicated check-in, a private pool and lounge area, exclusive restaurant access, and personalized butler service. Rooms throughout the property feature contemporary furnishings, rain showers, and private terraces or balconies, many with garden or ocean views. The YHI Spa anchors the wellness offering with a menu of treatments drawing on indigenous healing traditions, hydrotherapy circuits, and a tranquil setting surrounded by natural vegetation. Multiple pool areas are distributed across the grounds, including a main infinity pool oriented toward the sea, family-friendly options, and the quieter Royal Service pool reserved for suite guests.
Playa del Carmen's Fifth Avenue, the pedestrian thoroughfare lined with shops, galleries, and restaurants, sits just beyond the resort's entrance, offering an easy connection to the town's spirited street life. The wider Riviera Maya provides access to cenotes, archaeological sites, and coral reef systems for those looking to explore beyond the property's borders. But the rhythm at Paradisus Playa del Carmen tends to pull you inward. Days settle into a pattern of morning swims, afternoon shade beneath a palapa, long dinners that stretch into the warm night. It is a place where the generosity of an all-inclusive format meets genuine design intention, and where the jungle and the sea are never more than a few steps away.
A limestone path opens through dense tropical gardens, and the air shifts. Salt and green canopy, the sound of water everywhere. Paradisus Playa del Carmen sits directly on the Caribbean coastline, a sprawling all-inclusive resort where contemporary Mexican architecture meets the lush, untamed character of the Riviera Maya. The scale is generous but never impersonal. Low-slung buildings in warm earth tones are threaded through mature palms and mangroves, creating a sense of arrival that feels more like entering a private coastal compound than checking into a resort. The property stretches from the beach inland through layered pools, garden courtyards, and open-air corridors designed to keep the jungle close at every turn.
The resort's dining program spans a wide constellation of restaurants and bars, each with a distinct identity. Naos offers Mediterranean-inspired cuisine in an elegant setting, while Mole brings the bold, layered flavors of regional Mexican cooking to the table. For something lighter, Bana draws on Asian culinary traditions, and Gabi Beach provides a barefoot counterpoint right on the sand, where grilled seafood and cocktails meet the Caribbean breeze. Additional venues round out the experience with international buffets, poolside bites, and late-night options, ensuring that meals across a week-long stay rarely repeat. The bars follow a similar philosophy of variety, from swim-up lounges to sophisticated evening spots where mezcal and tequila programs reflect the property's Mexican roots.
Accommodations range from well-appointed suites to the elevated Royal Service experience, a resort-within-a-resort concept that offers dedicated check-in, a private pool and lounge area, exclusive restaurant access, and personalized butler service. Rooms throughout the property feature contemporary furnishings, rain showers, and private terraces or balconies, many with garden or ocean views. The YHI Spa anchors the wellness offering with a menu of treatments drawing on indigenous healing traditions, hydrotherapy circuits, and a tranquil setting surrounded by natural vegetation. Multiple pool areas are distributed across the grounds, including a main infinity pool oriented toward the sea, family-friendly options, and the quieter Royal Service pool reserved for suite guests.

What we love about this stay
What strikes you first is the quiet confidence of the place — an adults-only resort on the Riviera Maya that doesn't try to dazzle so much as settle you into a certain rhythm. The architecture leans into its surroundings, natural materials meeting modern lines in a way that feels considered rather than showy. Fourteen restaurants is a genuinely unusual number for a single property, and the range — Asian fusion, authentic Mexican — suggests a kitchen culture that takes itself seriously. But the real draw might be subtler: the proximity to Playa del Carmen's Fifth Avenue, its cenotes and markets, gives you a life outside the resort walls that most all-inclusives quietly discourage. It's a place built for people who want both the ease and the edge.
Explore our Accommodations
Member rates
Public rate vs published member rate
Paradisus Playa del Carmen - Riviera Maya - All Inclusive in Playa del Carmen, Quintana Roo publishes distinct room types below. The public rate is the live cash price anyone can see. Journey publishes an entry-tier member rate for this stay — a catalog offer, not a personalized quote. Journey members get member-only rates and unique custom benefits at Alliance properties. Join on journey.com to unlock the published member rate, then check dates to book.
The public rate is the live cash price anyone can see. Journey publishes an entry-tier member rate for this stay — a catalog offer, not a personalized quote. Join on journey.com to unlock the published member rate, then check dates to book.
No. Before you connect or sign in, Journey only shows the published entry-tier member rate for this stay. It is a catalog offer, not a personalized quote.
Join on journey.com, then check dates on this hotel page to book a room.
Room types
Catalog room types at this hotel. Choose dates above for the public rate and the published entry-tier member rate. Those dated totals are not a personalized quote.
- Room type:
- Regular
- Sleeps:
- 4
- Beds:
- 1 × Pull-out Couch
- Room description:
- Step off your terrace straight into a sparkling pool, one of many VIP Family concierge perks. waiting for you when you book this suite. A room consisting of several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
- Room type:
- Regular
- Sleeps:
- 5
- Beds:
- 1 × Pull-out Couch
- Room description:
- Family concierge perks A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom, and a private terrace with hot tub.
- Room type:
- Regular
- Sleeps:
- 4
- Beds:
- 1 × Pull-out Couch
- Room description:
- This This Family concierge suite redefines the concept of luxury, with all the space and comfort you could possibly dream of. Enjoy exclusive VIP areas and a private terrace with hot tub.
- Room type:
- Regular
- Sleeps:
- 8
- Beds:
- 1 × Pull-out Couch
- Room size:
- 143 sq ft
- Room description:
- Comfort and luxury in a very spacious suite with king bed. It has a dining room, a living room with two sofas, one of which is a sofa bed and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
- Room type:
- Regular
- Sleeps:
- 4
- Room description:
- Spend the day catching some rays and recharging your batteries in your terrace hot tub on your terrace with incredible views.
- Room type:
- Regular
- Sleeps:
- 4
- Room description:
- Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. The perfect spot to enjoy Family Concierge exclusive perks.
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × King
- Room size:
- 646 sq ft
- Room description:
- Golden morning light spills across Egyptian cotton sheets as birdsong rises from the gardens beneath your private balcony. At 646 square feet, The Reserve's Nature View Suite wraps you in quiet grandeur—plush robes await beside a rainfall shower, an espresso maker beckons your first unhurried cup, and a furnished terrace opens onto an unbroken canvas of lush greenery. Club Level access grants entry to an exclusive lounge, while a curated pillow menu and evening turndown transform nightfall into seamless surrender. Here, refinement breathes in rhythm with the natural world.
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × King
- Room size:
- 678 sq ft
- Room description:
- Soft morning light spills across Egyptian cotton sheets as birdsong rises from the emerald canopy below your private balcony. At 678 square feet, The Reserve Junior Suite Nature View enfolds you in a sanctuary of serene sophistication—cloud-soft duvets, freshly brewed espresso, and a rainfall shower that dissolves every trace of urgency. Exclusive Club Lounge access and eco-conscious touches echo a philosophy of mindful indulgence. Here, luxury doesn't demand attention; it simply breathes alongside the garden's gentle hum, leaving you profoundly, quietly restored.
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × King
- Room size:
- 840 sq ft
- Room description:
- Warm stone meets cool water as you step from your private balcony straight into the shimmering pool — no threshold, no hesitation, just seamless surrender. The Reserve Suite Swim Up stretches across 839 square feet of Club Level refinement, where Egyptian cotton sheets lie smoothed beneath blackout drapes and espresso awaits at your fingertips. A rainfall shower stirs the morning alive; the poolside stillness holds the afternoon in place. With exclusive Club Lounge privileges and turndown rituals at golden hour, every detail conspires to slow time itself.
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × King
- Room size:
- 1141 sq ft
- Room description:
- Cool marble meets bare feet as you cross 1,140 square feet of hushed luxury and step from your private balcony straight into crystalline, sun-warmed waters. At The Reserve Master Suite Swim Up, the boundary between suite and pool dissolves entirely — a king bed draped in Egyptian cotton awaits your return, blackout drapes holding the Caribbean heat at bay. Pull a slow morning espresso, then drift through an evening of Club Lounge cocktails and botanical-scented rainfall showers. This is where time surrenders to water's edge.
- Room type:
- Regular
- Sleeps:
- 4
- Room description:
- An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
- Room type:
- Regular
- Sleeps:
- 5
- Beds:
- 1 × Pull-out Couch
- Room description:
- Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. All this plus all the comforts of Family concierge premium services.
- Room type:
- Regular
- Sleeps:
- 3
- Room description:
- Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). A Junior Suite with a terrace with views of the garden. Ideal for guests wishing to soak up the Caribbean vibe. Suite for adults aged 18+.
- Room type:
- Regular
- Sleeps:
- 4
- Room description:
- An elegant suite with direct pool access from the terrace, equipped with all the most exclusive benefits of Family Concierge. Get ready to enjoy our most premium-quality experience.
- Room type:
- Regular
- Sleeps:
- 5
- Beds:
- 1 × Pull-out Couch
- Room description:
- This luxury suite offers a private sun terrace, a separate living room with a sofa bed and a kitchenette with a dining area. The modern bathroom features a sensory tub and a rain shower. Maximum occupancy for this room is 2 adults & 2 children (up to 12 years old)
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × King
- Room size:
- 678 sq ft
- Room description:
- Warm turquoise water laps at the edge of your private terrace, erasing the line between suite and sea. The Reserve Junior Suite Swim Up invites you to slip from 678 square feet of refined comfort — Egyptian cotton sheets, hushed blackout drapes — straight into a crystalline pool glowing beneath the Caribbean sun. Mornings unfold with espresso in hand, light dancing across the water's surface. By evening, a rainfall shower and curated pillow menu cradle you into stillness. This is Club Level living at its most fluid — a stay that never truly ends.
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × Double
- Room size:
- 840 sq ft
- Room description:
- Birdsong arrives before the light does—drifting through glass doors where a lush garden canopy stirs in the early breeze. At 839 square feet, this Nature View Suite enfolds you in quiet sophistication, where Egyptian cotton sheets press cool against sun-kissed skin and a rainfall shower dissolves every trace of the outside world. Eco-conscious details honor the verdant landscape unfolding from your furnished balcony, while blackout drapes transform the room into a sanctuary of pure stillness. This is where nature doesn't merely surround you—it quietly, unmistakably, restores you.
- Room type:
- Regular
- Sleeps:
- 3
- Beds:
- 1 × King
- Room size:
- 1141 sq ft
- Room description:
- Green-scented morning air drifts through balcony doors as sunlight pools across Egyptian cotton sheets—your first waking moment in this 1,140-square-foot Master Suite feels like a deep, unhurried breath. At the Master Suite, Nature View, every detail conspires toward tranquility: a rainfall shower that melts the world away, a private terrace overlooking lush gardens alive with birdsong, and a dining alcove where fresh espresso tastes richer framed by verdant canopy views. Wrap yourself in a plush robe, retreat beneath the down duvet behind blackout drapes, or watch golden hour dissolve into twilight from your own perch above the treetops. This is stillness, elevated.
- Room type:
- Regular
- Sleeps:
- 6
- Beds:
- 5 × King, 2 Double, 2 Pull-out Couch
- Room size:
- 1981 sq ft
- Room description:
- Sunlight spills across Egyptian cotton sheets as the fragrance of tropical blossoms curls through gauze curtains — your first waking moment in this nearly 2,000-square-foot Two Bedroom Master Suite. A king-bedded retreat and a second room with twin doubles unfold like a private residence, while the dining area transforms evening room service into something wonderfully unhurried. Rainfall showers dissolve the hours; eco-conscious details speak to a quieter luxury. Slip into a plush robe and step onto the furnished balcony, where verdant canopy views etch themselves into the kind of memory you'll carry always.
Where you'll be staying
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710, Playa del Carmen, Quintana Roo, MX
Hear it from other travelers
Weston
JUN 2024Pros: It was great!
Joshua
JUN 2024Pros: Good vibes and service, views
Kwame
JUN 2024Pros: Perfect
Neil M.
AUG 2024Pros: I love this place will definitely revisit!
shawna
DEC 2024Pros: This property was not only beautiful but also the staff was awesome. I loved it.
What you need to know
3:00 PM
We understand that plans can change. The cancellation terms below describe the standard policy. Your specific booking’s eligibility for cancellation and refund is determined by the terms shown at the time of booking.
**Standard Refundable Terms**
For reservations that are marked as refundable:
- Guests may cancel up to 48 hours before check-in to receive a full refund
- Cancellations made less than 48 hours before check-in may be eligible for a partial refund
No refunds are issued for:
- No-shows
- Cancellations made after check-in
- Non-Refundable Reservations
Some reservations may be marked as non-refundable.
- For these bookings, cancellations or no-shows are not eligible for a refund, regardless of timing.
**Refund Processing**
Eligible refunds are processed to the original payment method and typically appear within 5–10 business days, depending on your payment provider.Reservation Changes
Changes to reservations, including date modifications, are subject to availability and may incur additional charges and must be made up to 48 hours before check-in
Contactless check-out is available
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Contactless check-in is available
Professional property host/manager
Social distancing measures are in place
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Gloves are available to guests
Property is cleaned with disinfectant
Caters to adults only
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Masks are available to guests
Individually-wrapped food options are available
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
12:00 PM
Not allowed
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