
The Journey Begins: Journey is Officially Live! Here’s How We’re Reimagining Loyalty (with Founder John Sutton)
Today is a special episode because Journey is officially live! I’m thrilled to sit down with John Sutton, the visionary founder of Journey, to talk about how this groundbreaking loyalty platform for independent hotels and private rentals came to life.
We’ll dive into John’s original inspiration, discuss the future of guest loyalty, and highlight the incredible Alliance Partners who’ve joined us early on this journey. Journey unites unique, independent hotels and private rental homes, offering travelers personalized rewards and unique experiences while empowering operators with advanced technology and guest insights traditionally reserved for major hotel chains. John shares his bold predictions for what’s next in travel and explains how Journey is reshaping the hospitality landscape.
If you’re an independent hotel or unique stay operator interested in joining the Journey Alliance, you can apply to join here!
Ready to join us on this exciting adventure? Download the Journey Members App on the App Store today!
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Behind the Stays Podcast
The stories behind your favorite stays — and the hospitality entrepreneurs who’ve made them memorable.

Episode 335
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Episode 332
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Episode 335ListenThis Week in Hospitality: The Hotel Owner Squeeze, Six Senses Founder's Comeback, Wyndham's Grandma Gambit, and Coachella's Dirty Secret
Episode 334ListenThis Week in Hospitality: Why Direct Booking Isn’t Working, Hyatt’s Miss, and the New Rules of Demand
Episode 333ListenHow a Health Crisis, a Divorce, and a Thai Monk Led Her to Create the #1 Spa in the World: Meet Diana Stobo of The Retreat Costa Rica
Episode 332ListenThis Week in Hospitality: The Death of Hotel Discovery, The Rise of Food-Led Hotels, and Loyalty’s Identity Crisis