These terms apply when you expressly purchase a paid Legend membership from Journey Rewards Inc. They supplement the Journey Terms & Conditions and Membership & Loyalty Terms. They do not turn gifted, complimentary, promotional or migrated Legend status into a paid subscription.
ANNUAL SUBSCRIPTION: Your accepted checkout states the annual fee, currency, applicable taxes, initial charge and renewal date. The subscription automatically renews for successive one-year terms at the disclosed renewal price unless you cancel before renewal. Voluntary midterm cancellation stops future renewal but does not ordinarily produce a prorated refund. Mandatory cancellation and refund rights, and the specific exceptions below, prevail.
1. What you purchase
Legend is a personal subscription providing access to an evolving collection of lifestyle, dining, wellness, retail, professional, cultural, experience and other partner privileges, which may include travel-related offers. The annual fee pays for the membership access described at purchase over the term, not a prepaid trip, a particular stay, ownership of accommodation, a timeshare, an investment, guaranteed savings or a purchased cash-equivalent points balance. Travel and other purchases are separate transactions with the identified supplier and payment entity.
No particular partner, discount, status match, rate, inventory or savings amount is promised to remain available indefinitely. Specific benefits have their own eligibility and redemption terms. This description does not remove any travel-related, subscription or consumer-protection law that applies to the actual service or transaction.
The current Legend Nominated Property benefit is five Journey Points per eligible US dollar actually collected by Journey for qualifying Nominated Property bookings made through Journey. "5x Points" means five points per eligible US$1, not five times another points award or points on all spend. Only qualifying accommodation payments collected by Journey or its payment processor on Journey's behalf count; amounts paid directly to the property, including dining, spa and other incidentals, do not. Taxes, fees, points-funded amounts and other exclusions, completion and reconciliation requirements are described in the Points Earning Terms. This transaction benefit is separate from the 10,000-point paid-membership bonus.
Alliance Partner custom program benefits and points issuance are separate, partner-specific offers. Availability, eligible spend, rates and conditions vary by property and program; Legend status does not create a universal five-point rate at Alliance Partners. References to the size of the Alliance network do not guarantee that every participating location provides points or any particular benefit. Additional partner-program terms apply as disclosed, and the identified partner is responsible for its custom program obligations under Section 6. Prospective changes remain subject to the notice and existing-entitlement protections in these terms and the Membership & Loyalty Terms.
2. Application, commencement and payment
The eligibility and verification rules in the Terms & Conditions apply. Your paid term begins on the activation date shown in the accepted checkout or receipt, ordinarily when approval and successful payment are complete, and lasts one year. We will not collect the subscription fee for a rejected application; a temporary payment authorization may take time to release.
You authorize Journey and its disclosed payment provider to charge the payment method you selected for the accepted annual fee and taxes and, if you affirmatively consented to automatic renewal, for subsequent annual renewals. We provide a retainable confirmation with the plan, amount, frequency, renewal date and cancellation method. Saving a payment method, accepting general terms or receiving gifted status alone does not authorize a recurring subscription.
Keep billing information current. Subject to your authorization and applicable rules, account-updater services may provide replacement card details, and we may retry an unsuccessful authorized payment. We will not retry a future renewal after an effective cancellation or use a different payment source without authority. A retry does not create a second annual term or duplicate bonus. Fees are due only as disclosed and lawfully payable; no undisclosed penalty or points-based cash debt is created.
3. Automatic renewal, reminders and price changes
Each paid term renews for one year unless cancelled before the next renewal charge or another deadline imposed by the applicable app store and clearly disclosed to you. For Journey-billed subscriptions, cancel before the renewal date shown in your account; cancellation is effective when submitted through the offered cancellation process. We send an annual renewal reminder, ordinarily 30 days before renewal, stating the date, fee and how to cancel, and any additional or differently timed notice required by law.
A price increase applies only to a future term, not the term already paid for. We provide clear advance notice of the amount, effective date and cancellation method, including a notice within any applicable statutory window, and obtain new agreement where required. Promotional prices apply only for the disclosed period; their later price and renewal treatment must be disclosed before purchase. We do not automatically convert a complimentary grant or non-renewing gift into a chargeable subscription.
4. Cancellation and voluntary no-refund rule
For a Journey-billed membership, use the online cancellation control in your membership/billing settings or email [email protected] from your account email with a request to cancel Legend renewal. If you cannot access the account, contact us for reasonable verification and assistance. We will provide an accessible cancellation method appropriate to the signup channel and a confirmation. We will not require a telephone sales conversation to cancel an online subscription.
Cancelling renewal ordinarily leaves paid access active until the stated term ends. Unless law or an express offer provides otherwise, annual fees are non-refundable and are not prorated for voluntary midterm cancellation, non-use, missed benefits, travel changes or loss of an individual perk within an otherwise materially continuing membership. You do not get a refund simply because the value you personally realize is lower than the fee. These rules do not exclude remedies for nonperformance, a material adverse change to the paid service, a billing error or other circumstances where law requires a remedy.
Uninstalling the app, disabling notifications or letting a card expire is not a reliable cancellation method. A support request received before a Journey renewal takes effect will stop that renewal; processing delay on our side will not convert a timely cancellation into an authorized charge. Cancellation does not cancel a separate hotel, experience or other supplier purchase.
5. The 10,000-point paid-membership bonus
For each qualifying annual Legend term, including each successfully paid renewal, Journey issues 10,000 Journey Points after the applicable membership payment has successfully settled and the membership is activated. Merely authorizing a card, starting a trial, promising to pay, or holding Legend status does not earn the bonus. The credit will ordinarily appear within seven business days after those conditions are satisfied, subject to a genuine payment or fraud review. We will explain a material delay on request.
Only a qualifying paid membership purchase earns this payment-linked bonus. Gifted, complimentary, sponsored free, promotional, legacy-upgrade or status-match Legend entitlements do not earn 10,000 points unless a separately disclosed promotion expressly awards its own points. A person holding such status may still earn ordinary points through eligible stays and purchases. A waived or zero-fee annual term is not a paid term for the standard bonus. No duplicate bonus arises from a payment retry, account merge or status rename.
Points are subject to the Membership & Loyalty Terms, including no cash value, redemption conditions and inactivity expiration. A refunded, reversed, fraudulent or successfully disputed membership payment permits reversal of the bonus attributable to that payment, subject to law. A bonus already redeemed may create a points deficit, not an automatic cash charge. We do not deduct a fictional US$100 bonus value from a statutory refund. Ordinary cancellation of renewal does not by itself revoke points validly earned for the current paid term.
6. Benefit changes and independent partners
Partners, privileges, eligibility, limits and inclusions may change from time to time. We may replace or withdraw individual perks, and partners may impose disclosed booking, availability, verification, spending or usage conditions. Your fee supports access to the membership offering as a whole, rather than a promise that each currently listed third-party benefit will continue throughout every renewal.
We will not rely on this flexibility to make the paid membership materially different from what was sold without the notice, choice and remedy required by law. For a material adverse reduction in the overall contracted paid service during a paid term, we will provide reasonable advance notice where practicable and an appropriate replacement or the cancellation/refund remedy required by law. Confirmed bookings and already-issued awards retain their accepted conditions. Material ongoing loyalty changes remain subject to the 45-day notice rule in the Membership & Loyalty Terms.
The identified partner is responsible for its own goods, services and custom loyalty obligations. Journey is not a guarantor merely because it arranges access, tracks an award or receives compensation. This does not disclaim Journey's own express promises, merchant-of-record obligations or mandatory legal responsibilities. Additional partner terms apply when disclosed before commitment.
7. Payment failure, suspension and Journey-initiated termination
We may withhold activation or the bonus until payment succeeds, restrict paid features during unresolved payment failure, or decline renewal for lawful risk or eligibility reasons. We may investigate or suspend misuse under the Terms & Conditions. We will not treat exercise of a lawful refund, chargeback or complaint right as automatic misconduct.
If Journey ends your paid membership for convenience before the paid term ends, rather than for your material breach, we will refund the unused portion of the annual fee on a time-apportioned basis, subject to any more protective legal remedy. If termination follows your material breach, any forfeiture or withholding is limited to what law allows; mandatory refunds remain available. If the subscription ends, your account ordinarily reverts to the nonpaid status for which you independently qualify, rather than automatically closing your account or erasing valid points.
8. App-store purchases and mandatory local rights
If you purchased through Apple or Google, the receipt identifies the billing provider. Manage renewal and cancellation through that store's subscription settings and contact the store for its refund process; Journey will assist where appropriate. Store billing rules, legal rights and the disclosed purchase terms govern that billing relationship. A store's permitted charge timing or cancellation cutoff must be shown at purchase. Do not purchase a second subscription to solve an account-linking issue; contact us to restore or reconcile access.
Where a statutory cooling-off or withdrawal right applies, it is not waived by the general no-refund rule. For eligible EEA or UK distance purchases, you ordinarily have 14 days from conclusion of the subscription contract to withdraw without giving a reason. Notify [email protected] by a clear statement before the deadline or use the available statutory withdrawal function. You may use: "I withdraw from my Legend subscription, purchased on [date], account [email], name [name]." An equivalent statement is sufficient.
If you expressly request service during the withdrawal period, any deduction for service already supplied will be made only where lawful and proportionate and following the required disclosure and consent. Immediate access or issuance of points does not by itself remove the right to withdraw from an ongoing annual service. Statutory refunds follow applicable deadlines and the original payment method unless lawfully agreed otherwise. Australia and other jurisdictions' non-excludable consumer guarantees also apply.
9. Agreement, changes and assistance
These terms, the accepted checkout and the applicable Journey general and loyalty terms govern the paid membership. General disputes and any applicable arbitration are governed by the Terms & Conditions, including its opt-out and consumer-rights exceptions. Material changes require advance notice under those agreements and law; no change retroactively authorizes a payment. For assistance or cancellation of Journey billing, contact [email protected] or +1 (888) 990-4712. Legal notices may be sent to [email protected] or Journey Rewards Inc., 447 Broadway, Suite 2661, New York, NY 10013, United States.